Welcome to our FAQ guide. Here you will find quick and clear answers about Fantasy Gems. Our goal is to help you get the most out of your gaming experience. Whether you need help with your account or want to know about our bonuses, we have the answers you need.
FAQ: General Information
Yes, Fantasy Gems Lottery is a fully licensed and approved online gaming destination in India. We follow all rules to keep our platform safe and trustworthy.
Fantasy Gems began in 2013. Since then, we have grown into a well-known name in the gaming world.
New players receive an attractive welcome bonus. For the latest bonus details, please visit our website.
FAQ: Registration & Account Setup
Visit our official website and click on “Sign-Up” or “Register.” Fill in the form with your name, email, and password. Then, confirm your email and log in to start playing.
You must be 18 years or older. Each person can create only one account. You must provide accurate personal details. False information is not allowed.
FAQ: Bonuses
After your first deposit, you earn a bonus based on the amount you deposit. The bonus may range from 100 to 100,000 INR. Check our site for the current bonus details.
FAQ: Legal & Account Issues
Yes, it is completely legal. Fantasy Gems operates under strict regulatory guidelines.
No, you can only create one account per person. Multiple accounts may lead to account deletion.
Issues can occur due to regional restrictions or technical problems. If you experience difficulties, please contact our support team.
FAQ: Technical Support & Troubleshooting
Log in to your account and use our live chat feature to request a password reset.
Yes, you can access Fantasy Gems on your PC with a user-friendly interface and enhanced graphics.
If you experience app crashes, slow loading, or errors during transactions, please check our FAQ page or visit our community forums. For quick help, contact our customer service via live chat.
Make sure your account information is correct. If problems persist, reach out to our support team for assistance.
FAQ: Responsible Gaming
Set a budget for your gaming time and spending. Stick to your limits so that gaming remains fun and stress-free.
FAQ: Customer Support & Communication
We strive to reply within 24 hours. Our team often answers even faster.
You can reach us by:
– Email: Send your questions to our support email.
– Live Chat: Use the chat icon on our website, available 24/7.
– Telegram: Contact us during business hours via Telegram if needed.
FAQ: Recharge & Withdrawal Issues
Try a different payment method or bank. If the recharge does not show up within 5 minutes, please contact our live chat support with your payment receipt.
You will see an error message. Contact our live chat support with the correct details to fix the issue.
If funds do not appear in your bank within 3 days, contact our live chat support with a copy of your bank statement for verification.
Provide your game ID and phone number to our live chat support for quick resolution.
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